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MVAA director responds to AG’s investigation of GRHV

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LANSING, Mich. – This morning, the State Attorney General filed criminal charges alleging felony falsification of medical records against 11 individuals. According to warrants obtained from 61st District Court, all charges stem from actions that occurred in August 2015.

At the time of the alleged activities, the individuals charged were employed as certified nursing assistants (CENA) by a former contractor, J2S, who provided CENA services at the Grand Rapids Home for Veterans until Oct. 1, 2016. The former contracted staff members are alleged to have falsified medical documents. A state audit of the GRHV issued on Feb. 19, 2016, indicated that CENAs documented in medical records that member location checks had been completed when they had not taken place.

“Since February 2016, everyone at MVAA and the Michigan Veterans Health System has been working very hard to address all findings of the audit, and substantial progress has been made,” Michigan Veterans Affairs Agency Director James Robert Redford said.

The home has increased staffing, instituted both member location checks and random checks of reports by each assistant director of nursing.

CENA services are now provided at GRHV by two different companies, MAXIM and CareerStaff Unlimited.

“The safety and well-being of all those we have the privilege of serving is of paramount concern to MVAA staff, and we are taking all possible measures to make certain we are fulfilling these responsibilities,” Redford said. “We have put additional education and policies in place intended to correct previously identified deficiencies and to ensure we are providing the best care possible. We continue to cooperate with the Attorney General's Office as we have since May on any and all matters under investigation.”

A criminal charge is an allegation. The defendants are presumed innocent unless proven guilty in court.