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Serving Those Who Served: MVAA’s 2020 Annual Report

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In the first full fiscal year of Director Zaneta Adams’ tenure, and amidst the challenging backdrop of the COVID-19 pandemic, the Michigan Veterans Affairs Agency (MVAA) made significant gains to reach and serve Michigan’s 550,000-plus veterans and their families.

Working almost exclusively in the virtual space in fiscal year 2020 (FY20), MVAA staff forged many new partnerships and launched innovative programs that advanced the agency’s mission of connecting veterans to the full array of benefits and resources.

Those accomplishments include winning our fourth Abraham Lincoln Pillar of Excellence Award for our Veteran-Friendly Schools program, handling nearly 17,000 inquiries from veterans through our 1-800-MICH-VET hotline and launching our Check on MIVet program, through which we check in on veterans to make sure they’re getting all the benefits and resources they earned for their service.

Read about these accomplishments and many more in our FY20 Annual Report.